Tafseeli
Tailoring Shop Management Platform — Quick Reference Guide
Quick reference · A 10-minute read
The Quick Reference Guide
to Running the Shop
Five pages that condense everything you need daily: signing in, the Today screen, creating an order in three steps, measurements and the Thobe Panel, payment and printing, and the sharing code — with the system's real buttons and its real numbers.
For the owner and staffMobile + computerAll buttons with their literal names
What is Tafseeli?
A system that runs the whole shop: orders from "Received" to "Delivered" across twelve statuses, measurements in versions that never get lost, invoices and receipts, money in fils with three-decimal precision (BD 12.375), and customer notifications via Telegram — with no SMS messages at all. The customer tracks their order from their own app or via the QR code on their receipt, and their measurements are their property: no shop opens them except with a code from their hand.
Signing in for the first time
The owner gives you a temporary password in a gold frame — displayed only once. Your first sign-in asks you to change it (8 characters or more). Forgot it? The owner regenerates it from the "Team" screen. 5 wrong attempts lock your account for 15 minutes — check your keyboard before retrying.
Your device doesn't matter
The same screens on mobile, tablet, and computer. The rule: mobile for what you manage standing with the customer (new order, payments, measurements), and the computer for full tables, the kanban, invoices, and reports. On mobile: a bottom bar + a central gold "New order" button; on the computer: a navy sidebar with collapsible groups.
Languages, dark mode, and economy
Five full languages (Arabic, English, हिन्दी, Urdu, বাংলা) you switch between from the top of the screen and the whole interface flips — because tailoring teams in Bahrain come from these nationalities. Dark mode works on every screen, digits are always Latin, and amounts carry three decimals (BD 12.375). And when the internet cuts out: an "Offline — will sync" bar, the calculators work in full, and everything you write comes back with the network.
What does the customer see?
From their app: their order with a progress bar (Received 15% → Sewing 62% → Ready 100%), their invoice and registration code, and their measurements with their versions — and their measurements cannot be opened at any shop except with a code from their hand. And for those without an account: "Track your order" with the order number and receipt code, or by scanning the QR printed on the invoice.
Where do you start now?
Open the app and read these five pages alongside it: p. 2 teaches you Today and the new order (and it is 90% of your daily work), p. 3 orders and their statuses, p. 4 measurements and the Thobe Panel, p. 5 money, printing, and every number. In your first week, stick to the essentials: new order → payment → receipt — the rest comes with need, and everything you need then is in these pages or in the big thirty-page guide.
Map of the five pages
| Page | What's in it |
|---|
| 1 | Introduction, sign-in, and the "Today" screen |
| 2 | Orders and their twelve statuses |
| 3 | Measurements, the Thobe Panel, and the workshop |
| 4 | Customers, sharing, payment, printing, and the bot |
| 5 | All the numbers + troubleshooting + support |
This is the express dish. The full details, with every limit and every status, are in the "User Guide — Shop App" in thirty pages.
Tafseeli · Quick Reference Guide
Read it and hang it behind your desk
Quick Reference Guide — TafseeliToday and the New Order
The "Today" screen — the first screen you open in the morning
Four tappable counters that take you to their lists: Due today (gold) · Ready, awaiting pickup (green) · Late (red) · Today's revenue. Below them: Today's reminders (fitting tomorrow, ready but not picked up, collect the remaining balance — every reminder has a WhatsApp button with a ready-made message and a "Done" button) · Today's tasks (orders assigned to you with a "Complete" button that advances the status in one tap) · Upcoming deliveries (five days with a countdown badge) · and the alerts "Measurement alteration request: N" and "Fabric below reorder level". At the bottom, a kanban board with three columns: In progress · Ready, awaiting pickup · Awaiting measurement/cutting.
New order — three steps while the customer stands in front of you
Step 1: "Customer"
- Instant search (two characters for the name, and the phone with all eight digits) or the eight "Recent customers" in one tap.
- New? Name and mobile are enough + gender (men's/women's) + "Private note — the customer does not see it".
- "New order from a previous order" copies the last three non-cancelled orders with a "Like {number}" badge.
- "Enter referral code" (≤7 characters, activates from 4) for the referred customer.
Step 2: "Items" — a card for each thobe
- Item type: Custom / Ready-made / Alteration / Bundle — in an illustrated gallery with price and turnaround days.
- Color: ten ready colors or "Other color…" (≤40 characters) — separately for each item.
- Fabric: a dialog with two tabs "Shop fabric" / "Customer's fabric", and meters 0.5–20 in steps of 0.25 with a "Suggested by the calculator" chip.
- Assignment: the "Cutter" and "Tailor" dropdowns and "Thobe for" (the account holder or one of the companions: son/brother/father/relative/friend/other) — the family's order on one invoice.
- Quantity: 1–20, and a "Duplicate card" button for identical thobes.
- Price: "Structural pricing" builds it in front of you (service + fabric + add-ons + details = "Suggested total") or the free-form "Final price".
Also inside the card
- Design options: an illustrated gallery (collar, closure and buttons, sleeves and cuff, chest pocket, side pocket) with visible "+0.500" prices added instantly — plus Tafseeli's public library of 76 shapes without prices, and a "Designs" bar for your saved bundles.
- Accessories: an add-ons dialog with a quantity and price for each one.
- "More": "Reference photos from the customer" up to 6 photos (link ≤500 characters) + "Note to the tailor" ≤300 characters — never reach the customer.
Step 3: "Review"
- The totals chain: thobes + accessories + custom-tailoring details + rush fee − offer − coupon + tax (10% if enabled) = the final total.
- Payment: quick chips (half · full · BD 1 · BD 5 · BD 10 · BD 20) then "Payment method" and "Transaction/Reference number".
- Delivery date: a 14-day capacity bar (a full day is disabled in red) + chips "Tomorrow/in 3 days/in a week" that skip the Friday/Saturday weekend + the time (default 17:00) + a "Rush?" toggle with its fee.
- Notes: "Customer promise" (they see it) and "Internal notes (for the team)" (they don't see it) + tailor and cutter at the order level + coupon (≤12 characters) and points redemption.
On save: a gold success stamp + "Deposit collected — {receipt number}" + a "Print deposit receipt?" button (80mm instantly) — the customer walks out with paper in hand before they change their mind.
The twelve order statuses
Received → Measurement → Cutting (fabric is deducted from stock here) → Sewing → Embroidery → Fitting → Finishing → Pressing → Ready (notifying the customer is mandatory) → Delivered — and with them: "Needs alteration", "Not picked up", and "On hold" (reason mandatory), and "Cancelled" (after cutting with the manager's password, and the system returns the meters to stock). Four statuses always remain even if the shop disables them: Delivered, Pressing, Needs alteration, Not picked up.
Quick Reference Guide — TafseeliOrders and Statuses
The "Orders" screen — four views in one tab bar
"List" (cards on mobile and a table on the computer with columns: number/customer/phone/status/due date/total/remaining — the late row on a red background) · the productivity "Calendar" (tap a day to show what is due that day — the week starts on Saturday) · the kanban "Board" (drag the card to the next column: the state machine rejects illogical transitions, and after every drag a 10-minute undo window with a live counter) · "Workshop" with its five stations and their capacity. Filters: status filter + staff filter (for the owner) + sorting (date/due date/total) + chips "Late only · Unpaid · Rush" + search by number, name, or phone + CSV export.
The twelve order statuses — their colors and their meanings
| Status | Meaning | Status | Meaning |
|---|
| Received | Just arrived — not measured yet | Finishing | Final buttons and hems |
| Measurement | Measurements taken or in the room's queue | Pressing | The final pressing — always before readiness |
| Cutting | Fabric cut — deducted from stock here | Ready | Complete — notifying the customer is mandatory |
| Sewing | On the tailor's table | Delivered | Went out under a recipient's name — final |
| Embroidery | On the embroidery table | Needs alteration | A fitting revealed notes — back to the workshop |
| Fitting | The customer tries it on — scheduled by appointment | Not picked up | We finished it and its owner never came |
"Cancelled" and "On hold" sit off the line (suspending requires a reason). Cancelling after cutting requires the manager's password — its reasons: customer backed out · entry error · shop delay · damaged fabric · other. Cancelling after cutting automatically returns the fabric meters to stock.
Order details — what matters most in it
- Item cards: the color dot + "Thobe for: {name}" + cutter/tailor + the fabric and its meters + the locked option chips + "Measurements as taken at order time (N)" — a frozen snapshot unaffected by any later edit to the customer file.
- The chronological "status line" with every transition, its timing, and who performed it — the customer sees the same one, condensed.
- The side column: the financial "Order summary" (discounts with their reasons, the coupon, and the tax) + the customer card with ready-made WhatsApp chips (remaining-balance reminder / ready / delay apology / fitting scheduling, with their literal texts).
- Actions: "Change status" · "Record payment" · "Discount" (a percentage on 5/10/15/20/25% chips or an amount + a mandatory reason — above your 5% cap it opens "Manager authorization" with their password) · "Coupon" · "Schedule fitting" (default tomorrow 17:00) · "Deliver and print invoice" with the recipient's name and relationship · "Order like it" · "Gift order (free)" for the owner.
- The fixed fitting-completion bar during FITTING: "Done — it fits" or "Done — needs alterations".
- After delivery, the rating opens for the customer (1-5 stars + speed/craftsmanship/conduct) and the shop's reply ≤300 characters.
Fast-movement tools: "Scan invoice barcode" (it reveals: a genuine signed invoice / a valid number without a signature / a fabricated barcode! / not found) and "Express delivery" (search by mobile → deliver + collect on one screen) — two cashier points during the rush.
The Measurement Room and the workshop — a quick look
The kiosk Measurement Room (the measurement-corner tablet): an "Under measurement / Waiting" queue with a "ding-dong" bell refreshing every 8 seconds, and a measurement screen with two modes, "From the body" or "From the customer's thobe", and large input with ±0.25/0.5/1 buttons and a "Field note" (200 characters) — all of it without prices. The production workshop: five stations (cutting 25 minutes by default, sewing 150, embroidery 90, finishing 35, pressing 10) with each station's capacity at 1-16 orders/day and a colored load badge, and a priority queue with a published formula: 100×rush + 80×due-date proximity + 30×paid ratio + 20×VIP − 15×order age — plus a readiness forecast from your shop's historical performance that jumps over prayer times. And the A4 "Tailor's Card" prints with the numbered thobe diagram and the measurement table in the worker's language out of five languages.
Quick Reference Guide — TafseeliMeasurements and the Workshop
Measurements — four ways to reach the same file
From the item card, the "Add measurements" button opens a dialog with two switchers: "Quick grid" — a "Simple" mode with seven fields (length, shoulder, bibah, chest, waist, sleeve, opening) or "Advanced" with its groups and its garment templates (all fields/dishdasha/Saudi thobe/shirt/trousers/abaya) — and "Graphical workshop" with the thobe panel drawn below: tap any line and its field jumps right above it.
Fill tools: "Compare with the latest measurement" (colored ± differences) · "From chat" (paste the customer's text "Length 148 and chest 120" and it extracts the numbers) · "Copy from a previous order" (last 5) · "Customer's measurements" and "Use latest measurement — version N".
"Skip measurement" (with explicit confirmation) for ready-made pieces and alterations — and "Save measurements" creates a new version, v+1, and archives the old one: the customer's entire history without loss.
The kiosk Measurement Room (the corner tablet)
An "Under measurement / Waiting" queue with a "ding-dong" bell (refreshing every 8 seconds) and a measurement screen with two modes: "From the body" or "From the customer's thobe" — large input with ±0.25/0.5/1 buttons, a "Field note" (200 characters), and a touch number pad. Saving validates the required fields, ends the turn in the queue, and calls the next one — all of it without prices.
The production workshop
Five stations (cutting 25 minutes by default · sewing 150 · embroidery 90 · finishing 35 · pressing 10) with each station's capacity at 1-16 orders/day (default 8) and a load badge (green/amber/red at 90%). A priority queue with a published formula: 100×rush + 80×due-date proximity + 30×paid ratio + 20×VIP − 15×order age — plus a readiness forecast from your shop's historical performance with a confidence level, jumping over prayer times. The A4 "Tailor's Card" prints with the numbered thobe diagram and the measurement table in the worker's language out of five languages.
The Thobe Panel — the numbered points
| 1 | Length | 8 | Opening (zirah) |
| 2 | Back length | 9 | Sleeve |
| 3 | Shoulder | 10 | Cuff (kabak) |
| 4 | Bibah (neckline) | 11 | Pocket |
| 5 | Chest | 12 | Shoulder drop |
| 6 | Waist | 13 | Sleeve width (armpit) |
| 7 | Hips (hadi) | Ranges on p. 5 |
The same diagram as the measurement panel in the app with its thirteen points — the points appear according to the garment template (the shirt 6 points, the Saudi 13).
The ready-made garment templates
The Bahraini men's thobe (12 fields, ranges on p. 5) · the Gulf dishdasha (9) · the shirt (7) · the trousers (6) · the Saudi thobe (13) — and others for the abaya, dara'a, bisht, suit, and children, and all of them open the same panel or the quick grid.
Tip: any value outside its field's range is flagged instantly in red — a length measurement of 260 cm is an entry error, not a customer, and correcting it before saving spares you a full alteration a week later.
Ranges of the men's thobe template (cm · step 0.5)
| Length | Shoulder | Bibah | Chest | Waist | Hips | Sleeve | Cuff | Opening | Pocket | Back | Armpit |
|---|
| 120–210 | 30–60 | 30–55 | 60–160 | 60–170 | 60–170 | 40–80 | 10–30 | 30–70 | 8–25 | 80–200 | 15–45 |
And in the other templates: the abaya (length 140–175 and neckline 28–45) · children (length 60–150) · the Saudi adds shoulder drop 1–15 and sleeve width 15–50 — and every field displays its range and its help text inside the form itself.
Quick Reference Guide — TafseeliCustomers and Payment
Customers and the customer file
The "Customers" screen: chips "All / VIP / Registered in the app" with live counters, and search by name (two characters) or phone (eight digits — shown masked 388\*\*\*45). The customer file: their statistics, their orders, their measurements with their versions and source badges ("From the body"/"From the customer's thobe"/"Imported"), and their finances (the remaining balance and the points), plus "Companions — the account family" and the warranty card ("Free alterations remaining: N/M" → a "Request alteration under warranty" button at price 0.000) and "Shop notes" with a VIP toggle for the owner.
"Open measurements from another shop" — the sharing code
Ask the customer to generate a code from their app (four digits, valid for 10 minutes, one time) → enter it with their mobile → the "Matching preview" returns every field with its verdict (✓ match — it knows the Gulf synonyms and converts units · ⚠ for review · ✗ no counterpart) → "Confirm import". The protection: 5 wrong attempts/hour for the shop, and 5 wrong/15 minutes voids the customer's codes — and the customer sees every access attempt in the "Access log" on their side.
Payment — one dialog from everywhere
"Record payment": the "Remaining balance" box + the amount with its chips + "Payment type" (deposit / partial payment / final payment / settling an old receivable) + "Payment method": cash · BenefitPay · debit card · credit card · transfer · deferred (receivable) · cheque (with its number, date, due date, and status: pending/deposited to bank/returned/cleared) · other — and amounts cannot exceed the remaining balance (except deferred). After success: a gold stamp + receipt number RCP-{code}-{year}-{sequence} + a "Print receipt" button, 80mm. Delivery: an optional final payment + "Recipient's name" and "Relationship to the customer" + the warning "Delivering without full payment (a receivable remains)".
Printing — six documents from one menu
| Document | Paper | When |
|---|
| "Print invoice (deluxe)" | A4 | The official copy — two pages (Arabic then English), a 4-digit registration code in a gold frame, a tracking QR, and a verification barcode |
| "80mm thermal receipt" | 80mm | The quick payment receipt — "⚠ Keep this receipt to pick up your order" |
| "Sewing Order" / "Cutting Ticket" / "Simplified copy" / "Final payment receipt" | A4/A4/A4/80mm | The workshop sheet with the garment diagram in the worker's language / condensed for the cutter / a clean invoice / the closing receipt at delivery |
The bot and support
- Link your account once from "My account → Telegram linking" (a one-time code valid for 30 minutes).
- You receive: "Ready for pickup" (mandatory — cannot be switched off), "A payment came in 💰" for the owner, and subscription alerts.
- The key commands: /status the shop's plan · /today today's pulse · /reset password recovery (15-minute link).
- Support: in-app chat (Enter to send, refreshes every 12 seconds) with ready-made hints — message limit 2000 characters.
- The bell: a red dot with the unread count — measurement alteration, coupon, readiness.
- No SMS anywhere in the system: Telegram or the app only.
| Item | Value |
|---|
| Kanban undo / payment chips | 10 minutes · 50%/full/1-20 |
| Discount and the staff cap | 5-25% + free-form · cap 5% |
| Quantity / meters / photos | 1-20 · 0.5-20m (0.25) · 6 |
| Tailor note and measurements | 300 characters (field 200) |
| Coupon / referral | ≤12 characters / ≤7 digits |
| Sharing code / phone search | 4 digits·10min·once / 8 digits |
| Item | Value |
|---|
| Trial / grace / fitting | 14 days / 3 days / tomorrow 17:00 |
| Station capacity and stage minutes | 1-16 · 25/150/90/35/10 |
| Tax / delivery weekend | 10% / Friday-Saturday |
| Password / lockout | ≥8 characters / 5 attempts=15min |
| Installments / field agent's cash | 2-6 installments / BD 60 |
| Rating / money precision | 1-5 stars / 3-decimal fils |
Troubleshooting before you ask
My account is locked: wait out the counter or ask the owner for a temporary password (do not keep retrying) · "Next" won't activate: a card is incomplete — the red alerts pinpoint what is missing · I dragged to the wrong column: "Undo (10 min)" from the undo bar · The discount is refused: above your cap — "Manager authorization" with their password · The customer lost their password: "Forgot password" → the bot → /reset · Their measurements are at another shop: "Open measurements from another shop" with their 4-digit code · The receipt came out the wrong size: choose the printer only and do not change the size · No internet: "Offline — will sync": the calculators work and the rest comes back with the network.
Shortcuts that speed you up: Ctrl+K unified search · the letter N for a new order · a tap on the order number copies it · "Complete" on the card advances the status · the floating ? button explains your screen. And for more: the "User Guide — Shop App" (30 pages) details every button and every limit.
تفصيليTAFSEELI
Tailoring Shop Management Platform
Quick Reference Guide
First Edition · Launch Release
Your tailoring, to the finest detail
An official document issued by the Tafseeli Platform — All rights reserved
Kingdom of Bahrain · Tafseeli
